Acceptable Use

• Don’t make an expert claim to be a human when someone asks, and tell people they’re talking to an AI wherever the law requires it.
• Don’t make an expert impersonate a real person, another business or a public authority without their permission.
• Don’t use experts to deceive, defraud or manipulate people, including phishing, scams and fake reviews.

• Only send an expert to meetings you’re invited to, and where the organiser allows it.
• Tell participants the expert is there and that the meeting is transcribed, and get any consent the law requires.
• Remove the expert when a participant or the organiser asks.

• Anything illegal, or that helps someone break the law.
• Harassment, threats, intimidation, hate or discrimination.
• Sexual content involving minors, or any content that exploits or endangers children.
• Encouraging violence, self-harm or dangerous activities.
• Abusive debt collection: threatening, shaming or misleading people about what they owe or the consequences of not paying.
• Spam, or unsolicited messages to people who haven’t agreed to hear from you.
• Election misinformation, or impersonating candidates or officials.
• Acting as an emergency service, or giving medical, legal or financial advice without appropriate oversight by qualified people.
• Infringing someone else’s intellectual property, privacy or other rights.

• Don’t set up experts to collect passwords, full payment card numbers or government ID numbers.
• Only add health, financial or other sensitive information to an expert’s knowledge when you’re allowed to, and when the expert needs it.
• Don’t upload personal data you don’t have the right to use, and don’t use an expert to collect personal data without a lawful basis.

• Don’t probe, scan or test Rydhm’s security without our permission. To report an issue, see Security.
• Don’t get around limits, access controls or rate limits, or use the service to overload or attack other systems, including through webhook tools.
• Don’t copy, scrape or reverse engineer the service, or resell it, without a written agreement with us.
• Follow the terms of the services you connect, such as meeting platforms, calendars and email providers.

If we believe this policy has been broken, we may remove content, turn off an expert, or suspend a workspace, and we’ll tell you when we can. Serious or repeated breaches can end your access under the Terms of Service.

If you think a Rydhm expert is being misused, write to [email protected] with a link to the expert or details of the meeting, and we’ll look into it.