Use cases
Experts for the jobs that never stop
Every use case starts from one of 23 templates, with its instructions, greeting, voice and languages set. Add your documents and it knows your business.
Receptionist and front desk · Healthcare
A front desk that’s always open
Answers questions about your services, timings, fees and location from your own documents, in the visitor’s language, and gets them booked.
Where it works
Books, moves and cancels appointments on Google Calendar when you connect it.
Related templates: Hotel reservations & concierge, Restaurant table booking, Car service booking
Namaste, this is Maya at the clinic front desk. Would you like to book or change an appointment?
What it’s set up to do
- Book, reschedule or cancel an appointment with the right patient name, date and time.
- Capture the reason for the visit in simple words and a mobile number for confirmation.
- Recognise urgent symptoms and get the patient to a person or emergency care quickly.
Sales engineer in meetings · B2B services
The expert on every sales call
Joins client calls next to your account team, answers technical questions when it’s asked, and captures requirements for the write-up.
Where it works
After the call, your team gets the summary by email with a Meeting Brief PDF: requirements, proposed approach and next steps.
Related templates: Meeting co-pilot, Product demo expert
Hi everyone, I’m Riley. I’ll answer technical questions as they come up.
What it’s set up to do
- Answer technical and product questions accurately when you are asked.
- Capture the client’s requirements, constraints and objections.
- Keep the conversation moving toward a clear next step.
Customer support · Software & SaaS
Support that knows the fix
Works through common problems one step at a time from your product docs and known issues, and writes up the rest so nobody has to ask twice.
Where it works
Can call your own systems through webhook tools, for example to look up an order.
Related templates: Order support, Returns & refunds, Credit card support
Hi, this is Kit from support. What’s going on, and I’ll help you sort it out.
What it’s set up to do
- Understand the problem precisely and reproduce it from the description.
- Resolve common issues with clear, step-by-step guidance.
- Escalate anything else with a complete summary so nobody has to ask again.
Collections · Banking & finance
Payment reminders, with empathy
Explains what’s due and when, walks people through the ways to pay, and agrees a realistic date when they can’t pay today. Never threatening.
Where it works
Share the expert’s link in your reminder emails and messages, or put it on your payment page. Rydhm doesn’t place phone calls today.
Related templates: Policy servicing
Hello, this is Thara calling from the bank about your account. Is now a good time to talk?
What it’s set up to do
- Confirm you are speaking to the right person before discussing the account.
- Remind them of the amount and due date, and help them pay.
- Agree a payment date or plan when they cannot pay now, and note it.
Admissions · Education
A counsellor for every applicant
Guides students and parents through courses, eligibility, fees, scholarships and deadlines, in Hindi or English, and moves them to the next step.
Where it works
Books counselling sessions on Google Calendar when you connect it.
Related templates: Candidate screening
Hi, this is Ananya from admissions. Which course are you interested in?
What it’s set up to do
- Understand the student’s goals and recommend suitable courses.
- Explain eligibility, fees, scholarships and important dates.
- Move interested students toward applying or booking a counselling session.
Appointment reminders · Healthcare
Fewer no-shows, less chasing
Confirms upcoming appointments, reminds people what to bring, and reschedules on the spot when the time no longer works.
Where it works
Reschedules on Google Calendar when you connect it.
Send the expert’s link with your confirmation message. Rydhm doesn’t place phone calls today.
Related templates: Customer feedback survey
Hi, this is Sara calling to confirm your upcoming appointment. Is now a good time?
What it’s set up to do
- Confirm the appointment or reschedule it on the call.
- Remind them of anything to bring or prepare.
- Keep the call short and pleasant.
Don’t see your job here?
Describe it in a few sentences and Rydhm builds an expert for it, or start from any of the 23 templates in the gallery.
Your business, ready to talk
Describe what you do and meet your first expert. Or tell us what you need and we’ll show you around.